SpareBank 1 Nord-Norge opplever for tiden en negativ trend i kundevurderinger.
Pilens retning viser styrken på trenden i løpet av 30 dager.
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Although its customer service on phone was better and nicer, Sparebank1 Nord-Norge, Bodø office is horrible. it took us 2 months to open a new bank account without bankID at Sparebank1 Nord-Norge, while at other bank only 2 weeks. We had to come back and forth just to send the application, waited 2 weeks for the application being approved, then came back to their office to sign the contract, waited another 3 weeks to get card, and then came back and forth to "beg" for the BankID which we are totally eligible to have but their staff kept finding reason to not providing us. The service we received at this bank is the worst. The woman at Bodø office had a discriminating and unfriendly attitude toward us. We observed how she treated Norwegian customers and foreigner customers differently, I just hope it's not racism. This bank is clearly no-no for us. We experienced with Sparebank1 SR and it was different. We received a more professional and more respectful service.
Har vert kunde i over 40 år. Og vil sikkert være det lenge til.
Virker ikke som De er interessert i å hjelpe når man nærmest ber på knær med lua i hender =(
Dette har vært vår bank i minst 50 år, men da under navnet Stamnes Sparebank (Sandnessjøen) De gav oss det første konverteringslån for over 50 år siden, og deretter andre lån da det trengtes mest. Vi for den hjelp vi trenger når vi er i beit for hjelp. Hyggelig ansatte og rimelig hjelpsom for vanskelige kunder.